Terms & Conditions

Last updated: February 24, 2026

1. Introduction

Welcome to bhazar.com (the "Website"), operated by BHAZAR S.R.L., a company registered in Romania (CUI: 53489103, Trade Registry: J2026005179006), with its registered office at București, Sectorul 4, Bulevardul METALURGIEI, Nr. 61A, Lot 1, Camera 1, Bl. 1, Etaj 2, Ap. 15, Romania.

By accessing or using this Website, you agree to be bound by these Terms and Conditions. If you do not agree, please refrain from using the Website.

2. Definitions

• "Company" — BHAZAR S.R.L.
• "User" — Any person accessing or using the Website
• "Services" — All products, features, and functionalities offered through the Website
• "Content" — All text, images, videos, graphics, and other materials on the Website
• "Guilds" — The five thematic divisions of the Bhazar ecosystem (Frith, Craft, Tech, Merchant, Omnism)

3. Services Description

Bhazar is a universal trading portal operating across five guilds:

• Frith's Guild: Peace, harmony, community building, and sustainability
• Craft's Guild: Artisanal products, handcrafted goods, and custom manufacturing
• Tech's Guild: Digital products, software solutions, CRM platforms, and technology services
• Merchant's Guild: Wholesale trade, export/import, industrial materials, metals, and tiles
• Omnism's Guild: Knowledge sharing, spiritual growth, education, and cross-cultural exchange

Our main economic activity is non-specialized wholesale trade (CAEN 4690), but we also provide digital products and services.

4. User Obligations

By using this Website, you agree to:

• Provide accurate and truthful information when registering or placing orders
• Not use the Website for any unlawful purpose or in violation of any applicable laws
• Not attempt to gain unauthorized access to any part of the Website or its systems
• Not interfere with or disrupt the Website's operation
• Comply with all applicable laws and regulations, including Romanian and EU legislation

5. Intellectual Property

All Content on this Website, including but not limited to the Bhazar logo, guild emblems, videos, text, graphics, and design, is the property of BHAZAR S.R.L. or its licensors and is protected by Romanian and international copyright, trademark, and intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works from any Content without our prior written consent.

6. Product Listings & Pricing

All prices are displayed in the applicable currency and include VAT where required by Romanian law. We reserve the right to modify prices at any time without prior notice. Pricing errors will be corrected, and affected orders will be communicated to the buyer.

7. Payments

Payment methods and terms will be specified at checkout. All transactions are processed securely. For payment inquiries, contact payments@bhazar.com.

8. Shipping & Delivery

Shipping terms, fees, and estimated delivery times are communicated at the point of purchase. For shipping inquiries, contact shipping@bhazar.com.

9. Returns & Refunds

In accordance with Romanian consumer protection law (OUG 34/2014) and EU Directive 2011/83/EU, consumers have the right to withdraw from a distance contract within 14 calendar days from the date of delivery without providing any reason.

For returns: returns@bhazar.com
For refunds: refunds@bhazar.com

10. Limitation of Liability

To the maximum extent permitted by Romanian law:

• The Website and its Content are provided "as is" without warranties of any kind
• We are not liable for indirect, incidental, special, or consequential damages
• Our total liability shall not exceed the amount paid by you for the specific transaction
• We are not responsible for third-party content or services linked from our Website

11. Privacy

Your privacy is important to us. Please read our Privacy Policy to understand how we collect, use, and protect your personal data.

12. Consumer Protection

For consumer complaints and dispute resolution in Romania, you may contact:

Autoritatea Națională pentru Protecția Consumatorilor (ANPC)
Website: anpc.ro

You may also use the European Commission's Online Dispute Resolution (ODR) platform at: ec.europa.eu/consumers/odr

13. Governing Law & Jurisdiction

These Terms are governed by and construed in accordance with the laws of Romania. Any disputes arising from or in connection with these Terms shall be submitted to the competent courts of Bucharest, Romania.

14. Modifications

We reserve the right to update these Terms at any time. Changes will be posted on this page with a revised "Last updated" date. Continued use of the Website after changes constitutes acceptance of the modified Terms.

15. Contact

For questions regarding these Terms & Conditions:

• General: contact@bhazar.com
• Legal: office@bhazar.com
• Orders: orders@bhazar.com